Free online pharmacy launch planner

Build your online pharmacy launch map.

Make four quick choices about where you are starting, what customers need to do, how the pharmacy will operate and what feels least clear. Get a practical route forward without a long questionnaire.

  • Four quick choices
  • No email required
  • Printable launch map
Four quick choicesOne useful choice per screen.
Private by defaultYour choices stay in this browser session.
A practical launch mapYou get a practical four-stage map.
Decision 1 of 40 complete
  1. Starting point
  2. Customer journey
  3. Pharmacy operation
  4. Biggest unknown

Where are you now?

Choose your starting point.

Pick the closest option. You can go back and change it later.

What the launch map covers

Four stages from idea to a useful launch.

The map connects what customers see online with the work completed by the pharmacy team behind the scenes.

  1. Shape the first useful version

    Choose the main customer task and set a sensible boundary for the first release.

  2. Join up the customer journey

    Make the online steps, messages, choices and routes to help easy to follow.

  3. Make the pharmacy workflow work

    Connect the customer experience to the people, systems and decisions behind it.

  4. Launch, learn and improve

    Prepare the service, reach suitable customers and use real experience to improve it.

Important boundaries

A planning aid, not an approval decision.

  • It does not assess compliance, approve a service or predict a registration decision.
  • It is not legal advice, a clinical risk assessment, a data-protection impact assessment, a security test or an accessibility audit.
  • The right requirements depend on the pharmacy, the services offered, the operating model and any third parties involved.
  • Use the result as a planning and discussion aid with the appropriate pharmacy, legal, privacy, security and other specialist advisers.

Official sources

Use the current primary guidance.

The planner turns common project questions into a simpler sequence. It does not replace the source material or advice based on your exact service.

Questions about the planner

What it can and cannot do.